Latest updates | Coronavirus (Covid-19)
Last updated 18 June
In accordance with the recent advice from government, we are pleased to announce that our doors are now open to the public and we are able to visit clients in their homes, providing appropriate social distancing can be maintained. Our Valuations team are currently on hand for any advice you may need and we are once again running auctions.
Auctions
For details on forthcoming auctions and to view the online catalogues, click here: Upcoming Auctions
From Monday 15 June we will be allowed to open our doors to the public. Viewing in person will be offered on a by appointment basis and in line with Covid-19 social distancing regulations, in order to allow us to manage viewings safely.
Our Remote Viewing Service also allows you to preview the auction from the comfort of your own home at a time convenient to you.
Valuation Services
We have launched new online valuation forms where you can upload images and some basic details via our website, and a new virtual valuation service where you book an appointment with a valuer via your smart phone or tablet.
We are also working with lawyers, executors and other clients providing a remote valuation service so that estates and collections can continue to be managed.
From Monday 1 June, we will once again be allowed to provide home visits and carry out valuations in person. Dreweatts has in place protocols to ensure that this can be done safely for both staff and clients.
For further details on all our valuation services, click here.
If you would like to discuss an appointment with our team please feel free to contact us at valuations@dreweatts.com.
Measures you can take
Our priority is to protect our customers and employees.
We respectfully ask that you do not enter our premises in Newbury or London and ask that you stay at home if you and members of your household have Coronavirus symptoms.
If you are attending our salerooms in Newbury or London, we ask that you pay attention to your own personal hygiene. As per the government and NHS advice, we ask that you:
- stay at least 2 metres (3 steps) away from anyone you do not live with (or anyone not in your support bubble)
- wash your hands with soap and water often – do this for at least 20 seconds
- always wash your hands when you arrive at our salerooms
- use hand sanitiser gel if soap and water are not available
- cover your mouth and nose with a tissue or your sleeve (not your hands) when you cough or sneeze
- put used tissues in the bin immediately and wash your hands afterwards
- only travel on public transport if you need to
New Online Payment Facility
Payments for recent sales can be made online or by bank transfer. Click here for further details.
Please note that we are currently unable to accept cheques and cash payments.
Payments to Vendors
Payments to vendors for recent auctions will be made as normal as per our Terms and Conditions. For any payment related enquiries, please contact: clientaccounting@dreweatts.com
Collections
Collections will be available Monday to Friday (9am-5pm) by appointment only. To book a collection, please contact: +44 (0) 1635 553 553 | collections@dreweatts.com
For further information and details of shippers currently operating under COVID-19 restrictions, please click here
The health and welfare of our staff and clients is of paramount importance to us, and we are grateful to everyone for their patience and understanding at this difficult time. Please continue to visit our website where we will be posting regular updates.
