Administrator, Wine Department (Full time maternity cover, Newbury)

We are seeking a talented and efficient Administrator to join our Wine department. This role would suit an entry-level candidate or those with relevant work experience. It offers a desirable opportunity to work closely with experts and collectors while contributing to the success of our auctions. The Administrator for the Wine Department will oversee all aspects of logistics and operations relating to consignments and buyers, from Dreweatts and the Bid for Wine platform. This role will be responsible for managing presale and post-sale processes, ensuring smooth operations.

Key Responsibilities

Administrative Support: Carry out administrative tasks related to auction logistics, including consignment, pre and post-sale notifications, registrations and carrying out ID checks, and shipping. Maintain accurate records of consigned items, sales, and client interactions. Coordinate with other departments to ensure seamless operations.

First Point of Contact: Serve as the first point of contact for emails and telephone enquiries related to the Wine Department, providing exceptional customer service.

Warehouse Management: Serve as the main point of contact for our storage and bonded warehouse facility, overseeing inventory management, storage conditions, and compliance with legal requirements.

Client Liaison: Maintain professional and timely communication with clients throughout the auction process, providing updates on consignments, logistics, and post-sale results. Assist clients during previews and auctions, ensuring a positive experience.

Consignment Management: Oversee the intake and processing of consignments, ensuring accurate documentation, KYC fulfilment (as required). Tracking logistics and auction deadlines.

Logistics Oversight: Manage all pre-sale logistics, including the organisation of wine storage, transportation, and distribution, ensuring compliance with all relevant regulations.

Cataloguing: Enter accurate descriptions, provenance, and condition reports for each lot in accordance with department style. Reformatting cataloguing for aggregate platforms. Assist with compiling lot descriptions.

Bid Processing: Enter bids for upcoming auctions and assist with telephone and online bidding for Wine Department sales, ensuring accurate transaction processing.

Team Collaboration: Work closely with the Head of Sale and other team members to support auction preparations and ensure alignment with departmental goals.

Role Requirements:

• Microsoft Office Suite proficiency (Word, Excel, Outlook)
• Experience in client service with excellent interpersonal and communication skills.
• Strong organisational skills with exceptional attention to detail.
• A proactive, can-do attitude with a willingness to learn and adapt.
• Ability to work under pressure with strong prioritisation and problem-solving skills.
• Ability to work collaboratively within a team environment.
• Flexibility in working hours to assist during busier times.
• Full clean driving licence is desirable

Note: This job description is intended to provide an overview of the responsibilities and qualifications for the position. Specific duties may vary based on the needs of the department and the auction house.

Please send your CV along with a cover letter explaining why you would like to work for Dreweatts to Mandy Dooley | email: mdooley@dreweatts.com